Your right to cancel
You have a statutory right of cancellation.
You can cancel your contract in writing (e.g. letter, fax, e-mail) within 14 days without giving any reasons or - if the goods are delivered before the deadline - by returning the goods. The time limit begins after receipt of this notice in written form, but not before receipt of the goods to the consignee (in case of recurring deliveries of similar goods not before receipt of the first partial delivery) and also does not fulfill our obligations under Article 246 § 2 in connection with § 1 para . 1 and 2 draft Law, as well as our obligations in accordance with § 312e Section 1 Clause 1 BGB in conjunction with Article 246 § 3 BGB. The revocation period is sufficient to send the revocation or the goods. The revocation must be sent to:
Röllke Orchideen GbR
33758 Schloß Holte - Stukenbrock
Fax: 05207 920540
In the case of an effective withdrawal, the mutually received benefits and any benefits (e.g. interest) must be returned. If the goods/services returned are received in whole or in part, in a deteriorated condition, you will be liable to pay compensation for the loss in value. With the release of things this does not apply if the deterioration is exclusively due to its inspection - as they would in a retail store - is due. In addition, you can avoid the obligation to pay compensation for a purpose by the deterioration of the goods caused by the goods as your property and anything that could reduce its value. Transportable items are to be returned at our risk. When making use of your our return policy (oder right to return) you are obliged to carry the shipping costs if the shipped goods correspond to those ordered, if the value of the goods does not exceed 40 € or if the value exceeds 40 € and no (or only a partial) payment has been made at the time of the return. In all other cases the return of goods will remain free of charge. Not parcel things are picked up. Obligations to reimburse payments must be made within 30 days. The time limit begins for you when you send your cancellation or the goods, for us upon receipt.
End of note to the right to cancel